Service
Preventive
Maintenance
We offer flexibility on our preventative maintenance packages which allow you to tailor coverage to meet your needs, so your machines are ready to go.
Our three service packages are:
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Care 24
If equipment uptime is essential to your business, this service offering provides a comprehensive, worry-free service.
- Designed for customers for whom cleaning equipment uptime is of the essence, our service ensures your machines are always ready to clean by providing full service preventive maintenance and repairs*.
- Assures complete peace of mind, a response time within 24 hours, maintenance and breakdown coverage, predictability of costs and helps to maximise uptime and equipment lifetime.
* Excludes damage and misuse
Care Pro
If cleaning is necessary but less critical to your business, this service offering provides value and service within 48 hours.
- Provides modest service at minimal cost while ensuring your equipment remains in good condition.
- Choose a fixed fee for preventive maintenance and covered service parts, or reduced call-out and labour rates for preventive maintenance and repairs*.
- Ensures predictability of costs and helps to maximise uptime and equipment lifetime.
* Excludes damage and misuse
Care Fix
Our response based, “pay as you go” service.
- Preventive maintenance at a fixed price for labour and call outs.
Our service Commitment
- You can be confident your machines will continue to provide peak performance.
- You can expect premium quality from our machines. Our service and genuine parts and consumables are no different.
- Our own service engineers clearly understand their roles and responsibilites to meet the expectations of your as a customer.
- Increase productivity and peace of mind.
- We provide excellent value and full-service preventative maintenance and repairs.
- We offer speed and predictability of cost, expert intervention within 24 hours or earlier in case of technical failure.
On-Site
Training
Carey Tennant provides on-site training with all equipment installation and commissioning. Additional training can be provided for new staff or other operational needs on request.
Contact us now To discuss your needs